Returns & Refund Policy
At Veexovar, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer a hassle-free return and refund process.
Store Name: Veexovar
Owner: Hoang Van Phan
Email: [email protected]
Phone: 0832038681
Support Time: Mon - Fri, 8:00 AM – 5:00 PM EST
Return Eligibility
- Items must be unused and in original condition
- Must be returned within 14 days of delivery
- Original packaging required
- Proof of purchase required
Non-Returnable Items
- Final sale items
- Used or damaged items caused by customer
- Clearance items (if applicable)
Return Process
- Contact support to request a return
- Receive return instructions
- Ship item back
- Inspection and approval
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be issued to your original payment method.
- Inspection time: 1–3 business days
- Refund processing: 3–10 business days
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Shipping Costs
- Customers are responsible for return shipping unless item is defective
- Original shipping fee ($6.99) is non-refundable
Damaged or Wrong Items
If you receive a damaged or incorrect item, contact us immediately with photos for support.